Making a selection of lighting products at the best price available with a couple of clicks is the ambitious idea with which the Enlightenstore.it site was created.
Design and quality products ensured by leading national and international brands in the sector, for every taste and need from traditional Italian style to new trends, modern products with LED technology up to the most technological Smart Lighting connected lamps, for the customer looking for new lamps for furnish your home or the professional who wants to renew the lighting of his business. If you are buying a house, you need to renovate or you simply want to change the lighting for your home or work environments, Enlightenstore.it is the right choice for you!
Shipping
Standard shipping costs a total of € 7.50 including VAT. For shipments of non-standard weight and dimensions, the customer will be promptly informed of the correct price. Any discounts or promotions on shipping costs will be clearly communicated on the site and at the time of order confirmation.
For all orders over 150 euros including VAT, shipping is free.
Guarantee
Any product purchased at our e-commerce https://www.enlightenstore.it has a 2-year guarantee of conformity from the date of purchase. Warranty applied by the dealer for the manufacturer to protect the customer in accordance with applicable laws.
The guarantee protects the customer from:
• Defects of conformity of the product with respect to what is specified by the seller and the manufacturer;
• Defects in construction or assembly of the parts that the customer or the installer of the product cannot have caused;
• Malfunctions of the internal electrical parts;
The warranty does not cover:
• Damage caused by misuse of the product or electric shock;
• Malfunctions of electrical parts external to the product and / or consumables connected to the electrical network.
Return conditions
Money Back Guarantee Sales of products via the Internet are governed by law DL 206/2005 which regulates the matter of distance contracts, that is, carried out outside of business premises. Private customers who purchase through our e-commerce have the right to withdraw from the order according to the laws in force within a maximum period of 14 days from the date of delivery of the order.
In case of withdrawal, the customer will receive a refund of the amount paid within 30 days by bank transfer to the owner of the order. If you wish, you can ask for an exchange with another product. The return costs remain the responsibility of the customer. The product must be returned in the same condition in which it was delivered, packaging intact in all its parts and complete with all the accessories supplied.
The returned product will be checked to verify its integrity, if it is used, flawed and therefore no longer available for sale, we will be forced to decline the request for withdrawal and send the product again at the customer's expense. The right of withdrawal applies exclusively to the private customer as prescribed by the laws in force. The right to withdraw from the sales contract is not applicable in the event that the buyer is an entity, a company, a cooperative, a freelancer or in any case has purchased with a VAT number. The right of withdrawal cannot be applied to objects made or customized according to the customer's requests